Delivery
Delivery Terms and Conditions
Delivery Methods
Economy
Delivery time is estimated to be within 5-7 working days. While we give this as an estimate, situations outside of our control may affect this. We will send you an email when your item has been shipped.
Express
Delivery time is estimated to be within 3-5 working days. While we give this as an estimate, factors outside of our control may affect this. We will send you an email when your item has been shipped.
Standard Collection
Our standard collection option is free, with orders available to collect within 4 working days. While we give this as an estimate, situations outside of our control may affect this. We will send you an email when your item is ready to collect. Our address is unit 8 GB Business park cutler heights ln Bradford BD4 9HZ
Delivery Restrictions
While we do try exceptionally hard to deliver orders within an estimated time frame, on rare occasions, we may fail to do so. In these instances, we will endeavour to communicate with you throughout any delays.
Any orders where the longest side is smaller than 297mm and weighs less than 3kg are considered small orders. Any small orders will be shipped through Royal Mail. The price of this delivery is the same as the one selected for your item.
However, any orders where the longest side is between 298mm and 1200mm, or where both dimensions are above 600mm will be considered a large order. There are also restrictions on the weight of the order, where it can not weigh more than 30kg, but if possible we will split your order into multiple parcels to allow for it to be shipped.
Third-Party Couriers
Currently, we are able to ship to the Isle of Skye, Northern Ireland, Eire, Isle of Wight, Isle of Man, the Channel Islands, and some of the Scottish Highlands. Please note however some postcodes may incur additional costs. While we package all orders to the highest of quality and ensure that all goods are ready to ship within a specific time frame, we are not liable for our couriers.
When using couriers services there are restrictions to how heavy and large the orders can be, if, in any instance where your order exceeds those measurements, we will seek to use our in-house alternative.